COM172
In this blog I am going to review the enrolment process here at University of Ulster Jordanstown Campus. This is the process I had to go through to officially register as part of the ICT course.
- How well or badly did the system work?
Personally I think that the enrolment system worked quite well. There was two parts to it, physically filling in forms and then computer based part, both of which proved to be straight forward.
- How easy was it for you to go through?
There were good and bad points to progressing through the enrolment. First was when I received the latter saying what room to go to on the day of enrolment. All I got was a campus map, with no explanation to where the room was located. We got the room locations explained to us when we arrived on the day, which resulted in a lot of people arriving late as they got lost. I think they should have include instructions explaining how to find rooms in the about attending enrolment. Apart from this the rest of the process was smooth sailing, with lots of information provided for us.
- Would it have been harder for someone coming from a non IT back ground? If you entered the course from a non IT background, do you think that made the system harder to use?
I myself came from a non ICT background and I personally found the process uncomplicated to go through. The computers provided enough information for anyone to sail through without any difficulty as it did not require any major ICT skills.
- How well or badly did the manual and the computer based parts of the system fit together?
I think that the manual and computer based parts of the system fitted together well. The manual part included a lot of information from the course director, which was good as they know the most. It also included signing a couple of sheets to verify that our details were correct, and then we had to provide some additional information and get a photo taken for University records.
Then we went to the computer based part of enrolment and that was just doing the same thing, verifying who we were and that our details were correct, and also the course details, with plenty of explanation included to make it straight forward, so we could to it by ourselves.
- Is the user interface well designed?
The user interface was fairly well designed. It was very straight forward, had pages set up in categories and you just fill in the fields for the category, click next and move onto the next category, until you are done. If you do happen to get stuck then there was a “?” beside each field explaining what information was required. I thought this was very helpful for getting through the process as quick as possible.
- Could there have been any improvements made to the process?
When we were released from the room after being talked to by the Course Director, we had to queue up to receive a starter pack. This was done by only two people and took a long time, and the seating area that was too small so there was a long unorganised queue around the foyer area. Also we needed to get a photo taken which everyone was getting done after receiving their starter pack, but it turned out that you could get it done at any time, but this was not explained to us beforehand, so more time was taken up.
